Recalls / 2000-10-27
CPSC, Compaq Announce Recall of Notebook Computer Battery Packs
01022 · Recalled 2000-10-27 · CPSC page
Description
The recalled battery packs were sold with Compaq's Armada E500 and V300 notebook computers. Writing on the batteries include "Compaq" and "Assembled in Taiwan." The battery pack can be identified by a date code and serial number on the white label to the right of the battery connector. Date code TCGK with a serial number from 00001 to 10500, 20001 to 21800, and 40001 to 83100, or Date code TCHK with a serial number from 40001 to 44700
Hazards
These battery packs can short circuit, causing them to overheat, release smoke and possibly catch fire.
Reported injuries
Compaq has received one report of a battery pack overheating, and damaging the notebook computer. No injuries were reported.
Remedy
Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the recalled batteries will receive two free battery packs for each recalled battery pack they return.
Products
| Name | Model | Units |
|---|---|---|
| Battery packs used with Compaq Armada notebook computers | About 55,000 |
Parties
- Importer
- Compaq Computer Corp., of Houston, Texas
- Made in
- Taiwan
- Sold at
- Compaq dealers sold these battery packs worldwide with notebook computers, separately, from June 2000 through July 2000. The notebook computers sold for, 800, the individual batteries sold for about $165.
Consumer contact
For more information, call Compaq at (800) 889-7613 between 7 a.m. and 7 p.m. CT Monday through Friday.
Source: CPSC recall 01022. Inclusion in this database is not legal or medical advice.