CPSC Recalls

Recalls / 2001-02-15

CPSC, Controlled Energy Corporation Announce Recall of Water Heaters

01085 · Recalled 2001-02-15 · CPSC page

Recalled AquaStar natural gas water heater
Recalled AquaStar natural gas water heater

Description

The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater.

Hazards

The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.

Reported injuries

CPSC and Controlled Energy have received reports of two deaths and two injuries in Manitoba, Canada, reportedly caused by the release of carbon monoxide from the water heater.

Remedy

Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber.

Products

NameModelUnits
AquaStar natural gas water heatersAbout 320

Parties

Distributor
Controlled Energy Corporation (CEC), of Waitsfield, Vt.
Made in
Portugal
Sold at
The water heaters were sold nationwide through plumbing supply stores, plumbing contractors, for about $440, plus installation.

Consumer contact

Consumers may call Controlled Energy Corporation toll-free at (800) 642-3111 between 8:30 a.m. and 7 p.m. ET Monday through Friday.

More images

Recalled AquaStar natural gas water heater
Recalled AquaStar natural gas water heater

Source: CPSC recall 01085. Inclusion in this database is not legal or medical advice.