Recalls / 2001-09-13

CPSC, Andersen Corporation Announce Recall of Window Latches

01231 · Recalled 2001-09-13 · CPSC page

Description

This recall involves only the tilt latches on the lower sash of the Andersen 200 Series Tilt-Wash Double-Hung Window. This window has the Andersen "A/W" logo etched into the lower right corner of the glass (A), has a latch on both sides of the top of the lower sash (B), and has a product label on the inside of the upper left corner of the window frame (C). This recall does not apply to Andersen® Builder's Select™ or any other Andersen® products.

Hazards

The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.

Reported injuries

Andersen has received 11 reports of the latches unexpectedly opening. There have been no reports of injuries.

Remedy

Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center to schedule a free in-home repair with an Andersen service technician. Parents should ensure that children do not operate the window until the latches have been replaced.

Products

Name	Model	Units
Tilt latches on Andersen 200 Series Tilt-Wash Double-Hung Windows		About 400,000

Parties

Manufacturer: Andersen Corporation
Sold at: home centers nationwide also sold these windows to contractors

Consumer contact

Consumers may call the Andersen WindowCare® Solution Center toll-free at (888) 888-7020 between 7 a.m. and 7 p.m. CT Monday to Friday or 8 a.m. to 4 p.m. CT on Saturday. Consumers also can log-on to the Andersen website at www.andersenwindows.com

Source: CPSC recall 01231. Inclusion in this database is not legal or medical advice.