Recalls / 2003-01-14

CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems

03068 · Recalled 2003-01-14 · CPSC page

Recalled Back-UPS® Back-up Power Supply Device

Description

The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350 and the Back-UPS CS 500 models. The model number can be found on the front of the unit, along with the words, "Back-UPS CS" and "APC." In addition, one of the following numbers shows up on the bar code label located on the bottom of the unit: BK350, BK500, BK500BLK. The recalled power supply devices also have one of the following serial numbers - AB0048 through AB0251, BB0104 through BB0251, and JB0125 through JB0251 - which can be found on the bottom of the unit. Units with an "R" at the end of the serial number within the above ranges are not part of this recall.

Hazards

The power supply device can fail, causing the unit to overheat, which may pose a fire hazard to consumers.

Reported injuries

APC has received six reports of units overheating, resulting in the melting of the unit's outer casing and three reports of minor property damage. No injuries have been reported.

Remedy

Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. To obtain a free replacement unit, consumers should contact the company.

Products

Name	Model	Units
Back-UPS CS350 and Back-UPS CS 500 Back-up Power Supply devices		About 900,000

Parties

Manufacturer: American Power Conversion Corporation (APC)
Made in: United States
Sold at: Retailers, computer, electrical distributors, catalogs nationwide sold the power supply devices, from November 2000 through December 2002, for, $130.

Consumer contact

Consumers may contact the company at (866) APC-RELY (272-7359) between 9 a.m. and 5 p.m. ET Monday through Friday or log on to the company's website at www.apc.com/rely

Source: CPSC recall 03068. Inclusion in this database is not legal or medical advice.