CPSC Recalls

Recalls / 2003-09-25

CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers

03197 · Recalled 2003-09-25 · CPSC page

Recalled Sony VAIO notebook computer
Recalled Sony VAIO notebook computer

Description

Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003

Hazards

Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.

Reported injuries

None reported.

Remedy

Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.

Products

NameModelUnits
Sony VAIO notebook computersAbout 5,600

Parties

Manufacturer
Sony Corp.
Made in
China
Sold at
Electronic, computer, from June 2003 through July 2003, for about $1, 500.

Consumer contact

Call Sony at (800) 880-9743 anytime or visit their website at www.sony.com/pcsupport

Source: CPSC recall 03197. Inclusion in this database is not legal or medical advice.