Recalls / 2004-06-16
CPSC, Carrier Commercial Refrigeration, Inc. Announce Recall of Grocery Frozen Food Case Heaters
04163 · Recalled 2004-06-16 · CPSC page

Description
The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case.
Hazards
Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
Reported injuries
Carrier Commercial Refrigeration Inc. has reports of four incidents where the defrost heater forcefully ejected and, in two instances, the defrost heater penetrated through the end of the frozen food case. In one incident, a consumer's leg was broken.
Remedy
Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.
Products
| Name | Model | Units |
|---|---|---|
| Defrost heaters used in grocery store frozen food cases | 16,000 |
Parties
- Manufacturers
- Electro-Heat Inc., Tyler Refrigeration
- Made in
- United States
- Sold at
- from the mid-1970s to the present.
Consumer contact
For more information, contact Tyler's toll-free number at (800) 992-3744 x804 between 8 a.m. and 5 p.m. ET Monday through Friday.
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Source: CPSC recall 04163. Inclusion in this database is not legal or medical advice.