Recalls / 2004-03-09

CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner

04539 · Recalled 2004-03-09 · CPSC page

Description

The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.

Hazards

Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.

Reported injuries

The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.

Remedy

Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.

Products

Name	Model	Units
Steam Buggy Deluxe		5,000

Parties

Manufacturer: Tristar Products Inc.
Made in: Taiwan
Sold at: HSN LLP (Home Shopping Network), from June 2002 through September 2002, for about $129. Also, shipped as replacement units to consumers in the earlier recall, between April, September 2002.

Consumer contact

Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv

Source: CPSC recall 04539. Inclusion in this database is not legal or medical advice.