CPSC Recalls

Recalls / 2007-06-19

Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard

07219 · Recalled 2007-06-19 · CPSC page

Recalled Gateway Lithium-Ion Battery Pack
Recalled Gateway Lithium-Ion Battery Pack

Description

The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.

Hazards

These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.

Reported injuries

Gateway has received four reports of battery packs overheating, including minor property damage. No injuries have been reported.

Remedy

Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.

Products

NameModelUnits
Gateway Lithium-Ion Battery PacksAbout 14,000

Parties

Distributor
Gateway Inc., of Irvine, Calif.
Made in
China
Sold at
Gateway's professional, direct distributors, 200, 400, individual batteries sold for, $90.

Consumer contact

For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m. CT seven days a week or visit the company's Web site at www.gateway.com/battery

More images

Recalled Gateway Lithium-Ion Battery Pack Label
Recalled Gateway Lithium-Ion Battery Pack Label

Source: CPSC recall 07219. Inclusion in this database is not legal or medical advice.