Recalls / 2007-02-12
Atmel Corp. Recalls to Upgrade Software in Microcontrollers of Honeywell® Digital Cellular Communicators
07529 · Recalled 2007-02-12 · CPSC page
Description
The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM.
Hazards
The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.
Reported injuries
Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage.
Remedy
Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly.
Products
| Name | Model | Units |
|---|---|---|
| Atmel Microcontrollers used in Honeywell Digital Cellular Communicators | About 4,000 |
Parties
- Manufacturers
- Atmel Corp., The security business
- Made in
- Taiwan, Mexico
Consumer contact
For additional information, contact Honeywell at (800) 573-0154, between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at http://www.security.honeywell.com
Source: CPSC recall 07529. Inclusion in this database is not legal or medical advice.