Recalls / 2008-10-14

Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard

09010 · Recalled 2008-10-14 · CPSC page

Description

This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."

Hazards

An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.

Reported injuries

GN Netcom has received 10 reports of incidents involving overheating, including three reports of open flames and property damage to furniture on which the headsets were resting.

Remedy

Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.

Products

Name	Model	Units
GN9120 Wireless Headsets		About 525,000 (an additional 675,000 were sold outside the U.S.)

Parties

Manufacturers: GN Netcom Inc., Amperex Technology Limited (ATL)
Made in: China
Sold at: GN Netcom, authorized distributors, resellers nationwide, $350 as part of the GN9120 headset, about $20 as a replacement part.

Consumer contact

For additional information, contact GN Netcom at (877) 803-6467 between 9 a.m. and 6 p.m. Monday through Friday ET, or visit the firm's Web site at www.jabra.com

Source: CPSC recall 09010. Inclusion in this database is not legal or medical advice.