CPSC Recalls

Recalls / 2008-10-30

DYMO Recalls Power Adapters Sold with DYMO Printers Due to Burn Hazard

09033 · Recalled 2008-10-30 · CPSC page

Recalled power adapter
Recalled power adapter

Description

This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.

Hazards

The power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.

Reported injuries

DYMO has received 11 reports of printers overheating and emitting smoke and/or a burnt smell. No injuries have been reported.

Remedy

Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.

Products

NameModelUnits
DYMO® LabelWriter® Power Adapters used with printers17000

Parties

Manufacturer
DYMO
Made in
China
Sold at
Office supply stores, discount retailers, various specialty retailers nationwide, $250.

Consumer contact

For additional information, contact DYMO toll-free at (888) 658-3904 between 9 a.m. and 8 p.m. ET or visit the firm's Web site at www.dymo.com or http://global.dymo.com/poweradapter

More images

Power adapter with "RoHS" symbol not included in this recall
Power adapter with "RoHS" symbol not included in this recall

Source: CPSC recall 09033. Inclusion in this database is not legal or medical advice.