Recalls / 2009-04-07
Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature
09734 · Recalled 2009-04-07 · CPSC page
Description
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.
Hazards
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
Reported injuries
None reported.
Remedy
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
Products
| Name | Model | Units |
|---|---|---|
| Vista Residential Security System Control Panels | About 7,000 |
Parties
- Manufacturer
- Ademco de Juarez s.r.l.
- Distributor
- Honeywell International Inc., of Melville, N.Y.
- Made in
- Mexico
- Sold at
- Security, alarm dealers nationwide
Consumer contact
For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm's Web site at www.security.honeywell.com
Source: CPSC recall 09734. Inclusion in this database is not legal or medical advice.