Recalls / 2010-06-17
Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard
10743 · Recalled 2010-06-17 · CPSC page
Description
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
Hazards
The communication module in the thermostat can overheat, posing a risk of fire hazard.
Reported injuries
Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.
Remedy
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Products
| Name | Model | Units |
|---|---|---|
| Programmable thermostat communication module | About 6,300 |
Parties
- Manufacturer
- Comverge Inc.
- Made in
- Mexico
- Sold at
- TXU Energy to customers in North Texas
Consumer contact
For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall
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Source: CPSC recall 10743. Inclusion in this database is not legal or medical advice.