Recalls / 2011-08-02

Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard

11294 · Recalled 2011-08-02 · CPSC page

Description

This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.

Hazards

The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.

Reported injuries

Cloud Engines has received three reports of the units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.

Remedy

Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.

Products

Name	Model	Units
Pogoplug Video file sharing device		About 9,500 in the United States and 1,500 in Canada

Parties

Importer: Cloud Engines Inc. of San Francisco, Calif.
Made in: China
Sold at: Adorama, B&H, Best Buy, Buy.com, J&R, Pogoplug.com, New Egg, Sony Style

Consumer contact

For additional information, contact Cloud Engines toll-free at (866) 582-6651 between 9 a.m. and 5 p.m. PT, by e-mail atvideorecall@cloudengines.com or visit the firm's website at www.pogoplug.com

More images

Source: CPSC recall 11294. Inclusion in this database is not legal or medical advice.