Recalls / 2012-02-02
Konica Minolta Recalls Printers Due to Fire Hazard
12717 · Recalled 2012-02-02 · CPSC page
Description
This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.
Hazards
The printers can short circuit and overheat during use, posing a fire hazard.
Reported injuries
The firm is aware of two reports of the printers overheating. No injuries have been reported.
Remedy
Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.
Products
| Name | Model | Units |
|---|---|---|
| Konica Minolta Printers | About 8,430 |
Parties
- Importer
- Konica Minolta Business Solutions U.S.A. Inc., of Ramsey, N.J.
- Made in
- China
- Sold at
- Various value-added resellers, direct retail sales, authorized Konica Minolta dealers, 500.
Consumer contact
For additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us
More images
Source: CPSC recall 12717. Inclusion in this database is not legal or medical advice.