Recalls / 2012-02-22

2GIG Technologies Recalls Modules Used In Go!Control Panels for Home Security Systems Due to Fire and Burn Hazard

12724 · Recalled 2012-02-22 · CPSC page

Description

The GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and "emergency" and "home" buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Consumers cannot identify the module safely.

Hazards

GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to consumers.

Reported injuries

The company is aware of 22 reports of the product overheating, including three reports of minor smoke, heat or fire damage to the wall where the control panel was mounted. There have been no reports of injuries.

Remedy

2GIG has directed home security companies to contact consumers, who will receive a free, installed replacement module. If you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2GIG. Consumers should not try to disconnect or disable the recalled product.

Products

Name	Model	Units
GSM Radio Modules Used in Go!Control Panels		About 40,000

Parties

Manufacturer: 2GIG Technologies Inc.
Made in: China
Sold at: GIG sold the GSM radio modules to home security companies, security system equipment distributors nationwide, in Canada

Consumer contact

For more information contact your home security company or 2GIG toll-free at (855) 244-4832 from 8 a.m. to 5 p.m. MT Monday through Friday or visit the firm's website at www.2gig.com

Source: CPSC recall 12724. Inclusion in this database is not legal or medical advice.