Detail of pin in recalled interior bifold doors showing rectangular indentation
Description
The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.
Hazards
The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.
Reported injuries
JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.
Remedy
Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.
JELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at www.jeld-wen.com or directly to the product safety page at www.jeld-wen.com/newhardware for more information.
