Recalls / 2012-11-01

Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

13022 · Recalled 2012-11-01 · CPSC page

Picture of recalled Bose CineMate Series II

Description

This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

Hazards

A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

Reported injuries

Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.

Remedy

Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

Products

Name	Model	Units
Dual-Voltage CineMate II Home Theater Speaker Systems		About 20,500

Parties

Distributor: Bose Corporation, of Framingham, Mass.
Made in: Mexico
Sold at: U.S. Military Exchanges, select U.S. retailers, $800.

Consumer contact

Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.

More images

Picture of recalled Bose CineMate GS Series II

Picture of recalled Bose CineMate bass module

Picture of recalled Bose CineMate serial number location

Source: CPSC recall 13022. Inclusion in this database is not legal or medical advice.