CPSC Recalls

Recalls / 2012-10-11

ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard

13702 · Recalled 2012-10-11 · CPSC page

Picture of recalled elliptical cycle
Picture of recalled elliptical cycle

Description

The ElliptiGO 11R is an outdoor elliptical cycle used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO 11R has an aluminum frame, carbon-fiber drive arms, two 20" spoked-wheels, an 11-speed internally geared hub, front and rear brakes and adjustable height steering column. Only ElliptiGo 11R cycles with serial numbers that range from 12-003-069 through 12-020-035 are included in the recall. The serial number is located underneath the product to the rear of where the kickstand attaches to the frame. The cycles are matte black with white markings and the words ElliptiGO on the frame.

Hazards

The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.

Reported injuries

ElliptiGO has received three reports of the drive arm cracking. No injuries have been reported.

Remedy

Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.

Products

NameModelUnits
ElliptiGO 11R outdoor elliptical cyclesAbout 140

Parties

Manufacturer
ElliptiGO Inc.
Made in
Taiwan
Sold at
ElliptiGO Inc. at www.elliptigo.com, various specialty bicycle, specialty fitness retailers nationwide, 500.

Consumer contact

For additional information, contact ElliptiGO toll-free at (888) 551-0117 between 12 p..m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.elliptigo.com/recall.html or www.elliptigo.com and click on Support/Safety Notices.

More images

Picture of recalled elliptical cycle
Picture of recalled elliptical cycle
Picture of recalled elliptical cycle
Picture of recalled elliptical cycle
Location of serial number near to where the kickstand attaches to the frame on recalled elliptical cycle
Location of serial number near to where the kickstand attaches to the frame on recalled elliptical cycle

Source: CPSC recall 13702. Inclusion in this database is not legal or medical advice.