Recalls / 2013-11-21

ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard

14027 · Recalled 2013-11-21 · CPSC page

Photo of an ElliptiGO 3C outdoor elliptical bicycle

Description

The ElliptiGO 3C, 8C and 11R models are outdoor elliptical cycles used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO cycles have an aluminum frame, drive arms, two 20" spoked-wheels, an internally geared hub, front and rear brakes and adjustable-height steering column. All cycles have the word "ElliptiGO" along the outside of the frame. The 3C and 8C model cycles have a "C-Series" decal towards the rear of the frame and aluminum drive arms. The recalled 11R cycles are matte black with white markings and the "11R" decal is found towards the rear of the frame. The serial numbers on all models are located on the frame in front of the back wheel near where the kickstand attaches to the frame. Serial number ranges for the recalled 3C and 8C models are from 11-010-001 through 13-028-102, and for the 11R model from 12-003-069 through 12-020-035.

Hazards

The front fork on the ElliptiGO cycles can separate and the drive arm axles can detach during use, posing a fall hazard.

Reported injuries

ElliptiGO has received one report of the fork separating and ten reports of the drive arm detaching. One injury consisting of a minor abrasions caused by a drive arm detaching has been reported.

Remedy

Consumers should stop using recalled ElliptiGO cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. Consumers with affected cycles can contact ElliptiGO online at www.elliptigo.com/safety to locate the authorized repair center closest to them.

Products

Name	Model	Units
ElliptiGO outdoor elliptical cycles		About 7,000 in the U.S. and 200 in Canada

Parties

Importer: ElliptiGO Inc., of Solana Beach, Calif.
Made in: Taiwan
Sold at: ElliptiGO Inc. at elliptigo.com, through various specialty bicycle, specialty fitness retailers nationwide, 800 to $3, 500.

Consumer contact

ElliptiGO toll-free at (888) 551-0117 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.elliptigo.com and click on the "Model 3C, 8C and 11R Recall" link for more information.

More images

Photo of an ElliptiGO 8C outdoor elliptical bicycle

Photo of an ElliptiGO 11R outdoor elliptical bicycle

Source: CPSC recall 14027. Inclusion in this database is not legal or medical advice.