Recalls / 2013-12-17
Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt
14061 · Recalled 2013-12-17 · CPSC page
Description
This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.
Hazards
The computer's charger can overheat and melt, posing fire and burn hazards.
Reported injuries
Google has received nine reports of chargers overheating and melting during use. There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger.
Remedy
Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
Products
| Name | Model | Units |
|---|---|---|
| HP Chromebook 11 power supply/charger | About 145,000 units |
Parties
- Importer
- Google Inc., of Mountain View, Calif.
- Distributor
- Hewlett-Packard Company (HP), of Palo Alto, Calif.
- Made in
- China
- Sold at
- Best Buy, online at Amazon.com, bestbuy.com, Google Play at play.google.com, HP Shopping at shopping.hp.com, included with the Chromebook 11 which sold for about $280.
Consumer contact
Google toll-free at (866) 628-1371 between 5 a.m. and 7 p.m. PT seven days a week, or online at http://chromebook.com and click on the Chromebook link at the top of the page and then click on Support for more information.
More images
Source: CPSC recall 14061. Inclusion in this database is not legal or medical advice.