Recalls / 2014-03-12

Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

14129 · Recalled 2014-03-12 · CPSC page

Fitbit Force activity-tracking wristband

Description

This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.

Hazards

Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.

Reported injuries

The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.

Remedy

Consumers should contact Fitbit for a full refund.

Products

Name	Model	Units
Wireless activity-tracking wristband		About 1,000,000 in the U.S. and about 28,000 in Canada

Parties

Manufacturer: Flextronics Sales & Marketing AP Ltd.
Importer: Fitbit Inc., of San Francisco
Distributor: Fitbit Inc., of San Francisco
Made in: China
Sold at: AT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target, other, online at Amazon.com, Fitbit.com

Consumer contact

Fitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.

Source: CPSC recall 14129. Inclusion in this database is not legal or medical advice.