Recalls / 2014-06-25

Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard

14215 · Recalled 2014-06-25 · CPSC page

Scott Sportster 10 Men and Sportster 10 Solution

Description

This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles. Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork's model name is printed on the outer sides of the fork. Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork's model name is printed on the outer sides of the fork.

Hazards

The front fork can break, posing a crash hazard.

Reported injuries

Scott has received one report of a broken SR Suntour fork. No injuries were reported. Trek has received 28 reports of broken forks. Five injuries have been reported, including minor bruises, a separated shoulder and broken bones.

Remedy

Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.

Products

Name	Model	Units
SR Suntour forks on model year 2011 through 2013 Scott and Trek bicycles		About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles

Parties

Importers: Scott USA Inc. of Ketchum, Idaho, Trek Bicycle Corp., of Waterloo, Wis.
Made in: China, Taiwan
Sold at: Bicycle from October 2010 to November 2013 for between $450, 100 for Scott bicycles, from May 2010 to June 2014 for, 370 for Trek bicycles.

Consumer contact

Scott USA toll-free at (888) 607-8365, ext. 2012, from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.scott-sports.com and click on Safety and Recalls at the bottom of the page for more information. Trek at (800) 373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.trekbikes.com and click on the Get Support button at the bottom of the page, then click on Safety and Recalls under Owner Resources for more information.

More images

Scott Sportster 25 Men and Sportster 25 Solution Men

Scott Sportster 30 Men and Sportster 30 Solution

Men’s Scott Sportster 55 Men and 55 Lady

Scott Sportster X30 Men and X30 Solution Men

Trek model name and serial number locations

Source: CPSC recall 14215. Inclusion in this database is not legal or medical advice.