Recalls / 2014-08-26
Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
14262 · Recalled 2014-08-26 · CPSC page
Description
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.
Hazards
The AC power cord can overheat, posing a potential fire and burn hazard.
Reported injuries
HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.
Remedy
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Products
| Name | Model | Units |
|---|---|---|
| Hewlett-Packard and Compaq notebook computer AC power cords | 5,577,000 in the U.S. and 446,700 in Canada |
Parties
- Manufacturer
- Hewlett-Packard Company (HP)
- Made in
- China
- Sold at
- Notebook, mini notebook computers, accessories were sold with the AC power cords at computer, electronics stores, authorized dealers, online at www.hp.com worldwide
Consumer contact
Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select "Recalls" at the bottom of the page, then select Power Cord Recall.
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Source: CPSC recall 14262. Inclusion in this database is not legal or medical advice.