CPSC Recalls

Recalls / 2014-06-26

Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert)

14738 · Recalled 2014-06-26 · CPSC page

Roland RD-800 Electronic Digital Piano (front)
Roland RD-800 Electronic Digital Piano (front)

Description

This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled: Z6D0015 to Z6D0019 Z7D0174 to Z7D0423 Z8D1 056 to Z8D1255 Z9D2131 to Z9D2333 The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector.

Hazards

The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.

Reported injuries

Roland received one report of a consumer connecting the power cord to an XLR output jack. No injuries have been reported.

Remedy

Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.

Products

NameModelUnits
Digital Electric PianoAbout 640

Parties

Importer
Roland Corporation U.S., of Los Angeles
Made in
Japan, Indonesia
Sold at
American Musical Supply Inc., Cascio Interstate, Full Compass Systems Ltd, Guitar Center Inc., Kraft Keyboard Center, Musicians Friend Inc., Sam Ash Inc., Sweetwater Sound Inc. from January 2014 to April 2014 for about $3, 000.

Consumer contact

Roland Corporation toll-free at (877) 339-5494 from 8:30 a.m. to 5 p.m. PT Monday through Friday or email rd800update@rolandus.com, or online at www.rolandus.com and click on "RD-800 Recall Notice" under Support at the bottom of the page for more information.

More images

Roland RD-800 Electronic Digital Piano (rear)
Roland RD-800 Electronic Digital Piano (rear)
Model number and serial number location on the rear of the piano
Model number and serial number location on the rear of the piano

Source: CPSC recall 14738. Inclusion in this database is not legal or medical advice.