Recalls / 2014-10-30

Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure

15018 · Recalled 2014-10-30 · CPSC page

Description

This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.

Hazards

An accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected "low battery" warning period, from 30 days down to a nine day warning period.

Reported injuries

None reported.

Remedy

Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status.

Products

Name	Model	Units
Visonic Amber Pendants and Visonic Amber Kits		About 29,200

Parties

Manufacturer: Visonic Ltd.
Importer: Visonic Inc., of Westford, Mass.
Made in: Israel
Sold at: between $220, $240 for the kit.

Consumer contact

Visonic at (800) 223-0020 from 8:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.visonic.com and click on North America and then Product News under the Solutions and Products tab for more information about the recall.

More images

Source: CPSC recall 15018. Inclusion in this database is not legal or medical advice.