CPSC Recalls

Recalls / 2015-07-31

NVIDIA Recalls Tablet Computers Due to Fire Hazard

15204 · Recalled 2015-07-31 · CPSC page

Recalled NVIDIA SHIELD tablet
Recalled NVIDIA SHIELD tablet

Description

This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.

Hazards

The lithium-ion battery in the tablets can overheat, posing a fire hazard.

Reported injuries

NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.

Remedy

Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.

Products

NameModelUnits
NVIDIA SHIELD tablet computersAbout 83,000 (in addition, 5,000 were sold in Canada)

Parties

Importer
NVIDIA Corp., of Santa Clara, Calif.
Made in
China
Sold at
GameStop, online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com, other websites, $400.

Consumer contact

NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.

More images

Recalled NVIDIA SHIELD tablet
Recalled NVIDIA SHIELD tablet
Location of model and serial number on tablet
Location of model and serial number on tablet

Source: CPSC recall 15204. Inclusion in this database is not legal or medical advice.