Recalls / 2015-10-20

XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold

16010 · Recalled 2015-10-20 · CPSC page

Description

This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.

Hazards

Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.

Reported injuries

Turtle Beach has received six reports of mold on the headsets. No injuries have been reported.

Remedy

Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.

Products

Name	Model	Units
Ear Force® XO FOUR Stealth gaming headset		About 59,500

Parties

Distributor: Turtle Beach Corporation, of San Diego, Calif.
Made in: China
Sold at: Best Buy, GameStop, Target, Walmart nationwide, online at Amazon.com

Consumer contact

Turtle Beach toll-free at 855-868-4832 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.turtlebeach.com and click on the recall link on the homepage for more information.

More images

Ear Force® XO FOUR Stealth gaming headset marketed for use with Xbox One systems

Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone.

Source: CPSC recall 16010. Inclusion in this database is not legal or medical advice.