Recalls / 2016-02-03

Lutron Electronics Recalls Roller Shades Due to Impact Hazard

16091 · Recalled 2016-02-03 · CPSC page

Description

This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers: QSFRJ-S2A13-B; QSFRJ-S2A13-BN; QSFRJ-S2A13-PS; QSFRJ-S2A13-PSN; SYRJ-S2A13-B; SYRJ-S2A13-BN; SYRJ-S2A13-PS; SYRJ-S2A13-PSN; SMR-S2A13; SMR-S2A13-N The model numbers are printed on a white label located on the shade battery rail, the equivalent support backbone for plug-in & manual shades, or on the inside of the shade fabric wrapped head rail or valance (fascia). Affected shades have the following date codes: W45 - Y46. These codes can also be found on the white label on the side of the head rail. The letter represents the year and the number represents that week of the year (W = 2013, X = 2014, Y = 2015). For example, the code Y46 is for the manufacturing week ending on Friday 11/13/2015. The label on affected shades also contains a product family name at the top of the label - either "Serena" or "Sivoia QS Triathlon." The majority of the shades are battery-operated and controlled by a Lutron remote control. Some of the models are plug-in and some are manual. All of the models are cordless.

Hazards

The window shades can become dislodged from their brackets and fall, posing an impact hazard.

Reported injuries

Lutron Electronics has received 36 reports of incidents of shades falling from mounting brackets. No injuries have been reported.

Remedy

Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.

Products

Name	Model	Units
Roller Shades		About 30,000 (in addition about 5,000 were sold in Canada)

Parties

Manufacturer: Lutron Electronics Co. Inc.
Made in: United States
Sold at: Home Depot, Lowes, specialty window shading dealers, online at SerenaShades.com, 400.

Consumer contact

Lutron Electronics toll-free at 844-478-2033 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.lutron.com/safetynotice for more information.

More images

Lutron Electronics Plug-in or Manual Shade

Source: CPSC recall 16091. Inclusion in this database is not legal or medical advice.