Recalls / 2016-06-23

HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards

16202 · Recalled 2016-06-23 · CPSC page

Description

This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

Hazards

The battery packs can overheat, posing fire and burn hazards.

Reported injuries

HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.

Remedy

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.

Products

Name	Model	Units
HP lithium-ion batteries		About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico)

Parties

Importer: HP Inc., of Palo Alto, Calif.
Made in: China
Sold at: Best Buy, Wal-Mart, Staples, authorized dealers nationwide, online at www.hp.com, 700. The batteries were also sold separately for, $90.

Consumer contact

HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click "Recalls" at the bottom of the page for more information.

More images

Source: CPSC recall 16202. Inclusion in this database is not legal or medical advice.