CPSC Recalls

Recalls / 2016-07-15

Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazard (Recall Alert)

16757 · Recalled 2016-07-15 · CPSC page

Nestlé Waters Countertop Filtration Dispenser
Nestlé Waters Countertop Filtration Dispenser

Description

This recall involves Nestlé Waters North America AccuPure countertop water filtration dispensers. The water dispensers are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. "AccuPure" is printed on the front and side panels. The model number is HCB215n and is printed on the back of the water dispensers.

Hazards

The water dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.

Reported injuries

Nestlé Waters has received seven reports of parts melting, smoking or burning. No injuries have been reported.

Remedy

Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters.

Products

NameModelUnits
AccuPure countertop filtered water dispensersAbout 10,900

Parties

Manufacturer
MTN Products Inc.
Importer
MTN Products Inc., of La Verne, Calif.
Distributor
Nestlé Waters North America Inc., of Stamford, Conn.
Made in
China
Sold at
These units were sold, rented to businesses nationwide for consumer use

Consumer contact

Nestlé Waters toll-free at 844-899-3886 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 4 p.m. ET Saturday, or online at www.readyrefresh.com and click on "Safety & Storage" at the bottom of the page for more information.

More images

Location of Model Number
Location of Model Number

Source: CPSC recall 16757. Inclusion in this database is not legal or medical advice.