CPSC Recalls

Recalls / 2016-11-01

Fox Factory Recalls Mountain Bike Shock Absorbers Due to Fall and Injury Hazards

17022 · Recalled 2016-11-01 · CPSC page

FACTORY Series FLOAT X2
FACTORY Series FLOAT X2

Description

This recall involves all model year 2016 and some 2017 FLOAT X2 bicycle rear shock absorbers sold both individually and installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea and Canyon full-suspension mountain bikes and frames. The solid black or black and gold FLOAT X2 shocks have an air sleeve construction. FLOAT X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a "250 psi max" label directly under the air fill boss on the outer sleeve of the shock. Recalled shocks and bike models can be identified at http://ridefox.com/recall.

Hazards

The bicycle's rear shock absorber outer sleeve can rupture, allowing the sleeve to come in contact with other bicycle parts or the rider, posing a fall and injury hazard.

Reported injuries

The firm has received seven reports of the shock absorber outer sleeve rupturing. No injuries have been reported.

Remedy

Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox for instructions on receiving a free repair.

Products

NameModelUnits
Mountain bike rear shock absorbersAbout 6,100 (in addition, about 1,200 were sold in Canada)

Parties

Manufacturer
Fox Factory, Watsonville, Calif.
Made in
United States
Sold at
Independent bike, online at Jenson USA, Pro Bike Supply, Universal Cycles, Go-ride.com, frames sold for, 700 to $10, 000, sold individually as an aftermarket accessory for about $600.

Consumer contact

Fox toll-free at 855-360-3488 from 8 a.m. to 5 p.m. PT Monday through Friday, email at recall@ridefox.com or online at http://ridefox.com/recall and click on the recall link for more information.

More images

PERFORMANCE Series FLOAT X
PERFORMANCE Series FLOAT X
2016-2017 FACTORY Series Reservoir Decal
2016-2017 FACTORY Series Reservoir Decal
2016 PERFORMANCE Series Reservoir Decal
2016 PERFORMANCE Series Reservoir Decal
2017 PERFORMANCE Series Reservoir Decal
2017 PERFORMANCE Series Reservoir Decal
2016-2017 FACTORY and PERFORMANCE Series Air Sleeve Decal
2016-2017 FACTORY and PERFORMANCE Series Air Sleeve Decal
Serial Number on Eyelet Version
Serial Number on Eyelet Version
Serial Number on Yoke Mount Version
Serial Number on Yoke Mount Version
Yoke Mount Without Serial Number (included in recall)
Yoke Mount Without Serial Number (included in recall)

Source: CPSC recall 17022. Inclusion in this database is not legal or medical advice.