Recalls / 2017-08-08

NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard

17201 · Recalled 2017-08-08 · CPSC page

Description

This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.

Hazards

The plug heads can break exposing metal prongs, posing an electric shock hazard.

Reported injuries

There have been no reports of injuries or incidents in the U.S. NVIDIA has received nine reports of the European plug heads breaking overseas, including six reports of consumers receiving electrical shocks.

Remedy

Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.

Products

Name	Model	Units
European plug heads for NVIDIA SHIELD™ power adaptors		About 6,900 (in addition, about 360 were sold in Canada)

Parties

Importer: NVIDIA Corp., of Santa Clara, Calif.
Made in: China
Sold at: Online at NVIDIA.com, Amazon.com, BestBuy.com, NewEgg.com

Consumer contact

NVIDIA toll-free at 800-797-6530 anytime or online at www.nvidia.com and click on USA/Canada Link, then click on the support tab located at the top of the page.

Source: CPSC recall 17201. Inclusion in this database is not legal or medical advice.