Recalls / 2017-12-05

Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard

18047 · Recalled 2017-12-05 · CPSC page

A view of the aftermarket outdoor power adapter packaging

Description

This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.

Hazards

Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.

Reported injuries

The firm has received seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.

Products

Name	Model	Units
Power adapters for outdoor Arlo cameras		About 7,300 (In addition, about 400 were sold in Canada)

Parties

Importer: Netgear Inc., of San Jose, Calif.
Distributor: Netgear Inc., of San Jose, Calif.
Made in: China
Sold at: Fry's electronics, online at Frys.com, Amazon.com

Consumer contact

Netgear toll-free at 866-243-0513 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.arlo.com and click on the recall tab at the top of the page for more information.

More images

A view of the aftermarket outdoor power adapter

The partnumber, 332-10985-01 can be found on the adapter.

Source: CPSC recall 18047. Inclusion in this database is not legal or medical advice.