Recalls / 2018-03-29
Primo Recalls Beverage Dispensers Due to Burn Hazard
18132 · Recalled 2018-03-29 · CPSC page

Description
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
Hazards
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
Reported injuries
Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.
Remedy
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Products
| Name | Model | Units |
|---|---|---|
| Primo hTrio Multi-purpose beverage dispensers | About 11,000 |
Parties
- Manufacturer
- Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd.
- Importer
- Primo Water Operations Inc. of Winston-Salem, N.C.
- Distributor
- Wal-Mart Stores Inc., of Bentonville, Ark.
- Made in
- China
- Sold at
- Sam's Club, online at Amazon.com, Wayfair.com, $250.
Consumer contact
Primo toll-free at 866-429-7566 from 10 a.m. to 6 p.m. ET Monday through Friday, or at www.primowater.com and click on Recall Information for more information.
Source: CPSC recall 18132. Inclusion in this database is not legal or medical advice.