Recalls / 2018-09-25
Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard
18231 · Recalled 2018-09-25 · CPSC page
Description
This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.
Hazards
The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
Reported injuries
The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.
Remedy
Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.
Products
| Name | Model | Units |
|---|---|---|
| Provata activity trackers | About 30,000 |
Parties
- Manufacturer
- Million Concept Electronic (Shenzhen) Co., Ltd.
- Importer
- Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.
- Distributor
- Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.
- Made in
- China
- Sold at
- Distributed as a free promotional item, in-person during employer wellness events in Oregon, North Carolina, Arizona.
Consumer contact
Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com and click on “Recall” at the top of the page for more information.
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Source: CPSC recall 18231. Inclusion in this database is not legal or medical advice.