CPSC Recalls

Recalls / 2018-03-29

Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)

18733 · Recalled 2018-03-29 · CPSC page

Operating panel inside the elevator cab identifying the manufacturer
Operating panel inside the elevator cab identifying the manufacturer

Description

This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab.

Hazards

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.

Reported injuries

The firm has received four reports of the elevator cab rising unexpectedly to the top of the shaft. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.

Products

NameModelUnits
Traction elevatorsAbout 3,700

Parties

Manufacturer
Residential Elevators Inc.
Made in
United States
Sold at
Residential Elevators' dealers, home builders nationwide, 000, $50, 000.

Consumer contact

Residential Elevators toll-free at 877-943-4734 from 8 a.m. to 5 p.m. ET Monday through Friday, email at clientservices@residentialelevators.com, or online at www.residentialelevators.com and click on “Recall Information” for more information.

More images

The door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
The door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
The door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
The door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
Recalled traction elevator
Recalled traction elevator

Source: CPSC recall 18733. Inclusion in this database is not legal or medical advice.