Recalls / 2019-08-27

Happy Plugs Recalls Wireless Headphones Due to Burn Hazard

19188 · Recalled 2019-08-27 · CPSC page

Recalled Happy Plugs wireless headphones

Description

This recall involves Happy Plugs Wireless II Bluetooth Headphones sold with an external micro-USB charging cable. The micro-USB charging cable is a black cable about 20 inches in length with a USB 2.0 port on one end and a micro-USB port on the other. The UPC is printed on the back of the product packaging in the lower right corner and the item number is printed on the bottom of the product packaging. The following headphones are included in this recall. Item # Color UPC Item # 7620 Happy Plugs Wireless II Black Gold 811613031059 Item # 7621 Happy Plugs Wireless II Black 811613031066 Item # 7622 Happy Plugs Wireless II White 811613031073 Item # 7623 Happy Plugs Wireless II Pink Gold 811613031080 Item # 7624 Happy Plugs Wireless II Matte Gold 811613031097 Item # 7625 Happy Plugs Wireless II Space Gray 811613031103 Item # 7626 Happy Plugs Wireless II White Marble 811613031110 Item # 7627 Happy Plugs Wireless II Botanica Exotica 811613031127 Item # 7629 Happy Plugs Wireless II Pink Marble 811613032056 Item # 7630 Happy Plugs Wireless II Leopard 811613032063

Hazards

The micro-USB charging cable packaged with Happy Plugs wireless headphones can cause the headphones to overheat, posing a burn hazard to consumers.

Reported injuries

The firm has received one report of the headphones overheating while plugged into their micro-USB charging cables. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.

Products

Name	Model	Units
Happy Plugs Bluetooth Wireless II Headphones		About 6,900 (In addition, about 2,550 were sold in Canada)

Parties

Importer: Happy Plugs Inc., of New York
Made in: China
Sold at: Macy's, online at happyplugs.com, $40.

Consumer contact

Happy Plugs at 800-419-2988 from 9 a.m. to 5 p.m. PT Monday through Friday, email customerservice@happyplugs.com and include “Recall” in the subject line, or online at https://happyplugs.com and click on “Support,” then “Warranty and Returns,” then click on “Voluntary Recall and Exchange Program.” The direct link to the recall page can be found at https://happyplugs.zendesk.com/hc/en-us/articles/360024787134-Voluntary-Recall-and-Exchange-Program

More images

Micro USB charging cable sold with the recalled Happy Plugs headphone

Source: CPSC recall 19188. Inclusion in this database is not legal or medical advice.