Recalls / 2019-03-19

myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)

19729 · Recalled 2019-03-19 · CPSC page

Description

This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.

Hazards

The bicycle stem can break, posing crash and injury hazards to the rider.

Reported injuries

myStromer has received one report of a stem breaking. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.

Products

Name	Model	Units
Stromer ST5 electric bicycles		About 195

Parties

Importer: myStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG, of Vista, Calif.
Made in: Switzerland
Sold at: Stromer authorized dealers nationwide, 000.

Consumer contact

myStromer at 800-819-4262 from 9 a.m. to 5 p.m. PT Monday through Friday, 9 a.m. to 5 p.m. PT Saturday and Sunday, email at stem@stromerbike.com or online www.stromerbike.com and click on Recalls for more information

More images

Source: CPSC recall 19729. Inclusion in this database is not legal or medical advice.