Recalls / 2019-11-14

Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores

20020 · Recalled 2019-11-14 · CPSC page

Description

This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684

Hazards

Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

Reported injuries

None reported

Remedy

Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.

Products

Name	Model	Units
Kenmore Elite Microwave Ovens		About 700

Parties

Manufacturer: Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd.
Importer: Sears Holdings Management Corporation, of Hoffman Estates, Ill.
Made in: China
Sold at: Exclusively at Sears, Sears Hometown, Outlet from May 2017 through July 2018 for about $350.

Consumer contact

Sears at 800-659-7026 from 7 a.m. to 7 p.m. CT Monday through Friday, or online at www.sears.com and click on “Product Recalls” for more information.

More images

Model and serial numbers on the back of recalled microwave ovens

Source: CPSC recall 20020. Inclusion in this database is not legal or medical advice.