Recalls / 2020-04-30

Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Alert in an Emergency

20114 · Recalled 2020-04-30 · CPSC page

Recalled Bellman & Symfon Flash Receivers

Description

This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon's Visit smart home system. The flash receivers are intended to assist hearing-impaired consumers by alerting them with bright flashes of light when the doorbell or telephone rings or if a fire alarm sounds. The white devices measure about six inches tall and three inches wide and sits on a white cylinder base. The Bellman & Symfon logo is printed on the front of the unit. Only Bellman & Symfon flash receivers with following serial numbers are included in the recall: Affected Serial Numbers BE1442141400001 ~ BE1442141402040 BE1442174430001 ~ BE1442174433060 BE1442186360001 ~ BE1442186362040 BE1442188570001 ~ BE1442188571020 BE1442180030001 ~ BE1442180032550 BE1442180840001 ~ BE1442180842550 The serial number is printed on the body of the unit under the battery cover. The bar code with the product's serial number is located under the batteries.

Hazards

The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.

Reported injuries

None reported

Remedy

Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.

Products

Name	Model	Units
Flash Receivers		About 450

Parties

Manufacturer: Bellman & Symfon AB
Importer: Bellman & Symfon North America Inc., of Wilmington, N.C.
Made in: China
Sold at: Online at HarrisComm.com

Consumer contact

Bellman & Symfon toll-free at 833-235-5626 from 8 a.m. to 5:30 p.m. ET Monday through Friday, email at support.bsn@bellman.com or online at www.bellman.com/recall or at www.bellman.com and click on Product Recall under Products for more information.

Source: CPSC recall 20114. Inclusion in this database is not legal or medical advice.