CPSC Recalls

Recalls / 2020-03-19

Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)

20728 · Recalled 2020-03-19 · CPSC page

Recalled woom 4 model
Recalled woom 4 model

Description

This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.

Hazards

The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

Reported injuries

The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

Products

NameModelUnits
Woom model 4, 5, 6 bicyclesAbout 5,500

Parties

Importer
Woom bikes USA, Austin, Texas
Made in
Cambodia
Sold at
Online at us.woombikes.com, $480 (woom 5), $500 (woom 6).

Consumer contact

Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at usa@woombikes.com or online at us.woombikes.com and click on Service for more information.

More images

Recalled woom 5 model
Recalled woom 5 model
Recalled woom 6 model
Recalled woom 6 model

Source: CPSC recall 20728. Inclusion in this database is not legal or medical advice.