Recalls / 2020-12-09
Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard
21042 · Recalled 2020-12-09 · CPSC page
Description
This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.
Hazards
Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.
Reported injuries
The firm has received 92 reports of incidents involving overheating, melting or burning of the generators and the area around the generators. No injuries have been reported.
Remedy
Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Products
| Name | Model | Units |
|---|---|---|
| Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas | About 4,560 |
Parties
- Manufacturers
- Neptune Benson, Delta UV Corporation
- Made in
- United States
- Sold at
- Neptune Benson sold the generators to pool, spa commercial customers, the generators were manufactured, sold by Delta UV Corporation to pool, spa commercial customers.
Consumer contact
Neptune Benson toll-free at 888-847-8710 from 8 a.m. to 7 p.m. ET Monday through Friday online at https://www.evoqua.com/en/brands/Neptune-Benson and click on the “recall” link for more information.
Source: CPSC recall 21042. Inclusion in this database is not legal or medical advice.