CPSC Recalls

Recalls / 2020-12-16

LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

21055 · Recalled 2020-12-16 · CPSC page

Recalled RESU 10H (Type-R) home battery
Recalled RESU 10H (Type-R) home battery

Description

This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.

Hazards

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

Reported injuries

The firm has received five reports of fires resulting in minor property damage. No injuries have been reported.

Remedy

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.

Products

NameModelUnits
LG Chem "RESU 10H" Lithium-Ion Residential Energy Storage SystemAbout 1,815

Parties

Importer
LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.)
Made in
Korea
Sold at
Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, Inter Island Solar Supply, from January 2017 through March 2019 for about $8, 000.

Consumer contact

LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.

More images

The serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.
The serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.

Source: CPSC recall 21055. Inclusion in this database is not legal or medical advice.