Recalls / 2021-02-12

NZXT Recalls H1 Computer Cases Due to Fire Hazard

21078 · Recalled 2021-02-12 · CPSC page

Recalled H1 Model CA-H16WR-B1 Computer Case

Description

This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.

Hazards

Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.

Reported injuries

NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.

Products

Name	Model	Units
NZXT H1 computer cases		About 32,000 (In addition, about 1,024 were sold in Canada)

Parties

Importer: NZXT Inc., of City of Industry, Calif.
Made in: China
Sold at: Online at www.NZXT.com, in electronic from February 2020 through February 2021 for about $350.

Consumer contact

NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on "Contact" then "Customer Support" for more information.

More images

Recalled H1 Model CA-H16WR-W1 Computer Case

Source: CPSC recall 21078. Inclusion in this database is not legal or medical advice.