Recalls / 2022-04-14

GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to Fall Hazard

22117 · Recalled 2022-04-14 · CPSC page

Description

This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021. The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide. The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.

Hazards

The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.

Reported injuries

The firm has received 71 reports of the freezer drawer handle detaching, resulting in 37 reported injuries, including three serious fall injuries.

Remedy

Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.

Products

Name	Model	Units
GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel		About 155,000 (In addition, about 2,300 were sold in Canada)

Parties

Importer: GE Appliances, a Haier company, of Louisville, Kentucky
Made in: Mexico
Sold at: The Home Depot, Lowe's, Best Buy, other home improvement, home appliance, online at Lowes.com, BestBuy.com, 900, 500, depending on the model.

Consumer contact

GE Appliances toll-free at 888-345-4671 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ or www.geappliances.com and click on "Recall Information" at the bottom of the page for more information.

More images

Source: CPSC recall 22117. Inclusion in this database is not legal or medical advice.