Recalls / 2022-04-21
Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
22122 · Recalled 2022-04-21 · CPSC page
Description
This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.
Hazards
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
Reported injuries
The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
Products
| Name | Model | Units |
|---|---|---|
| Norwex Ceramic Knives | About 40,000 (In addition, 2,500 in Canada) |
Parties
- Distributor
- Norwex USA Inc., of Coppell, Texas
- Made in
- China
- Sold at
- Norwex USA, Norwex Canada as a promotional product
Consumer contact
Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at USNorwexservice@Norwex.com or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.
Source: CPSC recall 22122. Inclusion in this database is not legal or medical advice.