CPSC Recalls

Recalls / 2022-06-09

Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's

22151 · Recalled 2022-06-09 · CPSC page

Recalled Hisense 26.6 Cu. Ft. French Door Refrigerator (Model# HRF266N6CSE)
Recalled Hisense 26.6 Cu. Ft. French Door Refrigerator (Model# HRF266N6CSE)

Description

This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high.

Hazards

The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.

Reported injuries

The firm has received 139 reports of the refrigerator doors loosening or detaching and five reports of injuries, including foot bruises and lacerations.

Remedy

Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.

Products

NameModelUnits
Hisense French Door Refrigerators with Ice MakerAbout 55,200 (In addition, 78 in Canada)

Parties

Manufacturer
Hisense USA
Made in
China
Sold at
Lowe's, online at Lowes.com, 500.

Consumer contact

Hisense online at www.hisense-usa.com/product-safety-recall/french-door-refrigerator-2020, toll-free at 888-497-1189 from 9 a.m. to 9 p.m. ET Monday through Friday, 9 a.m. to 6 p.m. ET Saturday and Sunday, email at recall.usa@hisense.com or online at https://www.hisense-usa.com and click on Recall Information at the bottom.

More images

Recalled Hisense 26.6 Cu. Ft. French Door Refrigerator (Model# HRF266N6CSE)
Recalled Hisense 26.6 Cu. Ft. French Door Refrigerator (Model# HRF266N6CSE)
Serial Number for Recalled Hisense 26.6 Cu. Ft. French Door Refrigerators
Serial Number for Recalled Hisense 26.6 Cu. Ft. French Door Refrigerators
Serial Number Location for Recalled Hisense 26.6 Cu. Ft. French Door Refrigerators
Serial Number Location for Recalled Hisense 26.6 Cu. Ft. French Door Refrigerators

Source: CPSC recall 22151. Inclusion in this database is not legal or medical advice.