Recalls / 2022-12-08

Ortal Recalls Gas Fireplaces Due to Fire Hazard

23065 · Recalled 2022-12-08 · CPSC page

Recalled Ortal direct vent gas fireplace - model name TR110

Description

This recall involves Ortal's direct vent gas fireplaces installed by professionals, with model names Traditional 90 (TR90) and Traditional 110 (TR110) TR. The fireplaces have a black finish and run on natural gas and propane gas. Model TR90 measures about 43.5 inches wide, 37.5 inches high and 24.5 inches deep; and model TR110 measures about 48.5 inches wide, 37.5 inches high and 24.5 inches deep. Model number US90XXTRP1SNXLXX or US110XTRP1SNXLXXX is on the rating plate located on the bottom of the fireplace near the valve control.

Hazards

Improper installation of the fireplaces can lead to problems with heat release and/or ventilation, posing a fire hazard.

Reported injuries

The firm has received four reports of incorrect fireplace installation, all resulting in fires, causing property damage. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled fireplaces until they have been in contact with Ortal or their authorized Ortal dealer to determine whether their fireplace needs a retrofit plate. A retrofit plate will only be installed if the fireplace is positioned on a wooden base or floor. Ortal is directly contacting all known dealers, installers, distributors, homeowners, and any other individuals that purchased or installed the recalled products. Ortal will install a retrofit plate and provide an inspection free of charge to consumers.

Products

Name	Model	Units
Traditional 90 and Traditional 110 Gas Fireplaces		About 400

Parties

Importer: Ortal USA Inc., of Columbus, Ohio
Made in: Israel
Sold at: Authorized dealers, professional installers nationwide, 600, 200.

Consumer contact

Ortal at 800-238-7000 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.ortalheat.com/productrecall or www.ortalheat.com and click on Product Recall for more information.

More images

Recalled Ortal direct vent gas fireplace - model name TR90

Source: CPSC recall 23065. Inclusion in this database is not legal or medical advice.