Recalls / 2023-01-12
BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
23091 · Recalled 2023-01-12 · CPSC page
Description
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Hazards
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
Reported injuries
BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
Remedy
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Products
| Name | Model | Units |
|---|---|---|
| BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 | About 61,000 (In addition, about 4,300 were sold in Canada) |
Parties
- Importer
- BISSELL Homecare Inc., of Grand Rapids, Michigan
- Made in
- China
- Sold at
- Walmart, online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, www.wayfair.com
Consumer contact
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.
More images
Source: CPSC recall 23091. Inclusion in this database is not legal or medical advice.